The Dominican Contact Center & BPO Council works to assist and promote the Contact Center/BPO outsource industry. Participants include the significant Contact Center & BPO companies outsourcing to the US and beyond. The Council is a working committee of ADOZONA, the Association of Free Zone companies in the Dominican Republic.
This web page is established for the purpose of furthering our mission by promoting the country, the Dominican Call Center & BPO companies and the positive impact we are making in the country. This page is made possible by the sponsorship of ADOZONA and CNZFE.
Disclaimer: There are Contact Center & BPO companies in the DR that serve local commerce or are not registered as Free Zone export companies with the National Council for Free Zone Companies (CNZFE) that aren’t within our scope of focus.
The Council has been hard at work to bring together the important players in the Call Center & BPO industry to be a voice and organizer: to educate the general public about what our industry does, our contributions to the society and the country, opportunities for employment, advantages to outsource to the DR, promote the establishment of educational programs to expand and improve our existing talent and potential employee base, modernize laws and regulations to improve the competitiveness of our industry, and be a driving force for healthy growth and collaboration.
The Council is a working committee of ADOZONA and is headed by David Crow, from Synergies Corp, Raquel Rodriguez from ADOZONA, Silvia Cochon from CNZFE, with Strategic Coordinators for Santo Domingo: Luis Echevarria, from Vixicom and for Santiago: Vittorio Dall’Omo, from UNO.