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The Council, is a working committee of ADOZONA ("Dominican Free Zone Association") tasked to assist and promote the Dominican Contact Center and BPO industry.


News

Members of the Cluster participate in the Conference of the Ministry of Labor

April 2, 2022

Participation Labor Day April 2022, Ministry of Labor On April 1, members of the Cluster of Contact Centers and BPOs participated in the Labor Day, led by the Ministry of Labor and
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9 young people complete Service Station Operation Program for INFOTEP Contact Centers

March 9, 2022

We congratulate the graduates of the INFOTEP Pilot Plan for the Operation of Service Stations for Contact Centers, implemented in the member company of the Call Center & BPO, Newtech Global. We
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News

Call centers provide more than 20,000 jobs to the Dominican economy

August 18, 2021

Newspaper El Dinero prepares a report on the Free Zone subsector Call Centers & BPOs. With 20,177 direct jobs at the end of 2017, call centers remain an easy access door to
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News

Presentación Demo Teramind (User Activity Monitoring -UAM-)

September 15, 2020

El CCBPOC invitó a Michael Albert de Multicómputos para presentar el Programa Teramind, el cual sirve para controlar la productividad y controlar la seguridad. Este programa fue presentado en la reunión del
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News

CCBPOC supports MESCyT to strengthen training programs

November 27, 2019

In order to support the English for Immersion (IPI) program, the CCBOPC in conjunction with the MESCyT, are conducting talks and tours of operational areas to more than 100 teachers of the
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News

Positioning the sector: Media tour of Contact Centers and BPOs

April 22, 2019

March-August, 2019.- Presence in the media, coverage and media tours, relations with the media, are some of the initiatives of the CCBPOC of the Public Relations axis. Throughout the year, approaches have
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News

CC&BPOs Council holds job fair in Santo Domingo together with MESCyT

March 18, 2018

The Contact Centers and BPO Commission of ADOZONA, in conjunction with the National Council of Free Export Zones (CNZFE), recruited potential agents within the framework of the thirteenth graduation of the program
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News

Hoy digital warns…

January 25, 2018

Today Digital warns that the Contact Center & BPO currently employs 18,049 professionals and has the capacity to grow to 60,000 in the long term with proper support from the country. Hoy
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