The Council, is a working committee of ADOZONA ("Dominican Free Zone Association") tasked to assist and promote the Dominican Contact Center and BPO industry.


This Directory is a roster of all the Contact Center & BPO companies that are active members of this Council.

We have experience in handling specific requirements and customer needs in individual industries. Nearshore is an expert in the delivery of customer service in different fields and we have specific solutions and capabilities designed specifically for companies in the most diverse business fields.

http://advensus.com/es/ http://advensus.com/es/

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA

ALORICA DOMINICANA, S. R. L.

www.alorica.com www.alorica.com

CSR Program
CSR Program

Callmax Dominicana emerged in 2006, our organization is focused on ensuring quality services with the commitment to keeping low costs and guaranteeing high levels of satisfaction and efficiency.

www.callmaxdr.com www.callmaxdr.com

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA
Concentrix brings collaboration, strategy and execution together to solve problems and improve your business outcomes across all facets of the enterprise. We are a global provider of business services.
https://www.concentrix.com/ https://www.concentrix.com/

CSR Program
CSR Program

Our business process services help businesses and governments deliver quality services to the people they serve. These clients include the majority of Fortune 100 companies and over 500 government entities.

www.conduent.com www.conduent.com

CCD is a Nearshore Leader in exceptional customer experience working with exceptional partners. We are an American-owned and operated management firm, focused on customer solutions with the highest standards in Nearshore today. We operate as a seamless extension of our partners in a Nearshore Environment.

www.ccd.com.do www.ccd.com.do

CSR Program
CSR Program
CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA

DOFU Caribbean provides BPO (Business Process Outsourcing) and Contact Engagement Center services through our omnichanel platforms. We are consultants, strategic partners and we are highly committed to the objectives of our clients. We are oriented to implement innovative and avant-garde solutions that allow us to manage efficiently, automated and with metrics, as well as measure the relationship with the end customer, increase productivity, service rates and profitability.

http://dofu.com.do/ http://dofu.com.do/

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA

Ecco is a leading BPO and call center solutions provider. Founded in 2007, we are committed to offering quality and innovative services to our clients, building strong and lasting relationships which have turned them into business associates.

eccocorp.biz eccocorp.biz

CSR Program
CSR Program

ERC is an international BPO and full service, end-to-end provider dedicated to deliver the best customer experience and results possible. So whether we’re providing recovery, BPO, market research, we’ll continue to invest in technology, tools & talent, while leveraging best-in-class analytics and business intelligence.

http://www.ercbpo.com/ http://www.ercbpo.com/

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA

We are a multinational company dedicated to providing business data intelligence services in the advertisement and media industry for the United States market. We started our operations in the Dominican Republic in 2008 as a Special Free Trade Zone, reaching a total of 95 employees today. We are a subsidiary of Radio Computing Services (RCS Inc.), which is the largest radio transmission software company in the world. At the same time, RCS Inc. is a subsidiary of the largest a radio broadcasting company in the US, iHeartMedia. Media Monitors has offices around the world, including countries such as India, Malaysia and the USA.

https://www.mediamonitors.com/ https://www.mediamonitors.com/

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA

Newtech is the leading information technologies and business processes outsourcing firm in the Dominican Republic. We work with each client to provide strategic, innovative and cost-effective solutions for any IT or business outsourcing need.

http://www.newtechsa.com/ http://www.newtechsa.com/

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA

Synergies Strategic Services is a leading Customer Service, BPO and IT Services Outsourcing company with multiple locations in the Dominican Republic. Our company culture, great work environment, certified Management Systems and passionate people, ensure professionality and customer satisfaction.

www.synergiesservices.com www.synergiesservices.com

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. We are a global team of 217,000 passionate people working in 340 sites from 74 countries. Within the Dominican Republic, we have been operating since 2012, and are currently a population of +1,500 collaborators between our two Santo Domingo locations. 

www.teleperformance.com www.teleperformance.com

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA

United Nearshore Operations (UNO) is a global BPO and Customer Engagement Center, with location in Santiago, DR. UNO started its operations back in 2004and currently stands as the largest and most stable call center service provider in the region, providing solutions through voice, emails/chats and data entry.

http://www.uno.com.do http://www.uno.com.do

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA

Vivial is a groundbreaking marketing technology (martech) company that offers a full range of customer engagement tools to help businesses enhance the way they connect with customers, build loyalty, manage content and track results

vivial.net vivial.net

CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA
CSR Program
CSR Program
Member of ADOZONA
Member of ADOZONA
CSR Program
CSR Program