The Council, is a working committee of ADOZONA ("Dominican Free Zone Association") tasked to assist and promote the Dominican Contact Center and BPO industry.

9 young professionals complete INFOTEP's Contact Center Service Station Operation Certification

News

Mar 09, 2022 / By phernandez

Congratulations to the INFOTEP for obtaining their certification im Contact Center Service Station Operation!

Congratulations to the INFOTEP for obtaining their certification im Contact Center Service Station Operation, implemented as a pilor program by Newtech Global, member company of CC&BPO. This initiative aimes to elevate the human capital professional level in the Contact Center industry and offer specialized training aimed to people currently working in the sector. Because of this program, its participants showed an 18% increase in profuctivity which directs them towards a promising career within the industry and places the country on par with the current market's high-level demands and competitivity. Watch video

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