The Council, is a working committee of ADOZONA ("Dominican Free Zone Association") tasked to assist and promote the Dominican Contact Center and BPO industry.

Demo Teramind Presentation (User Activity Monitoring -UAM-)

Archievements

Sep 15, 2020 / By dcrow

The CCBPOC invited Michael Albert from Multicomputers to present the Teramind Program, which is used to control productivity and control security. This program was presented in September Council meeting.

Septiembre, 2020.- The CCBPOC invited Michael Albert from Multicomputers to present the Teramind Program, which is used to control productivity and control security. This program was presented in September Council meeting.

Teramind allows: automating actions to be taken with employees for certain networks to control productivity, which ones are, which ones are not, the websites; serves as audits in any productivity / safety case that shines through in the process; Business Intelligence (BI) tool, to have even more information for decision making among others.

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