Training of the Call Center Professional Technical course with INFOTEP

The CCC&BPOs is in conversation with INFOTEP for the implementation of the pilot of the Technical-Professional program for Call Centers

The CCC&BPOs, is in conversation with INFOTEP for the implementation of the pilot of the Technical-Professional program for Call Centers “Operation of Call Center Service Stations”, which was designed at the initiative of the member company of the Newtech Cluster, said program Its objective is to complete certain competencies of the candidates or employees of the industry, through the acquisition of knowledge, behavioral skills, responsibilities and autonomy, which will contribute to improve the quality of the collaborators of the sector.