Training Initiatives

In our industry you never stop learning!

We are committed to the constant training of our workforce to provide each employee with opportunities to gain technical knowledge and certificates, in addition to their work experience.⁣

The INFOTEP (National Institute for Professional Technical Training) Pilot Plan for the Operation of Service Stations for Contact Centers, implemented at Newtech Global (a company affiliated with our cluster) was conceived in order to raise the professional level of the human capital of the contact center industry in the country, and offer specialized training aimed at people who currently work in the sector.⁣

Do you need to outsource processes of your company efficiently?

Contact any of the companies affiliated with the cluster directly through our directory.

For more information about the contact center and BPO industry, advantages for outsourcing to the Dominican Republic, country and general information for potential clients, you can contact Adozona and the National Council of Export Free Zones.

We are a group of national and multinational companies of Contact Centers and Business Process Outsourcing, focused on developing the sector, under the umbrella of the Dominican Association of Free Zones (ADOZONA).⁣

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