9 young professionals complete Service Station Operation Program for INFOTEP Contact Centers
We congratulate the graduates of the INFOTEP Pilot Plan for the Operation of Service Stations for Contact Centers, implemented in the member company of the Call Center & BPO, Newtech Global.
We congratulate the graduates of the INFOTEP Pilot Plan for the Operation of Service Stations for Contact Centers, implemented in the member company of the Call Center & BPO, Newtech Global. This initiative aims to raise the professional level of the human capital of the Call Center industry in the country, and offer specialized training aimed at people who currently work in the sector. Thanks to this program, its participants presented a growth in their productivity of 18%, which leads them towards a promising career within the industry and places the country in a more competitive position in the market with demands of a higher level. highest of its agents. Watch video